Any alternatives to using NYSEG in the area?
I wish!! I had a problem and have talked to a half dozen NYSEG reps. It like talking to a wall. I will make yet another trip to their offices and try to speak slower.
You cannot escape NYSEG as they own all of the pipes/electric lines. Any other 'energy companys' use all of NYSEGS resources and mark them up a few cents and in turn pay NYSEG whatever they want. Sucks because NYSEGs customer service department could not really give a freak most of the time. But no matter who your energy company is it will go through nyseg, and they will still get your money.
You can switch to propane, but it is a hassle and you need one of those big ugly tanks.
NYSEG is the almighty power, and they know it.