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#1505744 --- 09/30/17 02:41 PM Re: Spectrum peeves customers [Re: SilverFox]
DR. D Offline
Senior Member

Registered: 07/25/03
Posts: 6453
Loc: Waterloo/Seneca Falls/Junius/T...
there are several speeds available 15,30,60, and currently 100, the bundle you choose with X price is what they are selling..... Spectrum makes time warner look like a respectable company


Edited by DR. D (09/30/17 02:41 PM)

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#1505778 --- 10/01/17 03:27 AM Re: Spectrum peeves customers [Re: DR. D]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14182
Loc: CNY
Originally Posted By: DR. D
Spectrum makes time warner look like a respectable company.

Ain't THAT the truth. eek
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#1506095 --- 10/06/17 09:46 AM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: SilverFox
My new bill came in at $19.99 phone and $64.48 internet

How can 100 mbps be the only thing available unless I get Spectrum bundle which would have only 60 mbps internet service?


did your first bill show the price lower for internet from spectrum other than the $64.48?

I would contact the district manager and have that person lower the price to what is shown on your first bill

the district manager can not dispute it because it is reflected on your last bill
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#1506097 --- 10/06/17 09:58 AM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: SilverFox
Maybe I should report this situation.


New York State Public Service Commission 1-800-342-3377

New York State Attorney Generals Office 1-800-771-7755
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#1506155 --- 10/06/17 07:21 PM Re: Spectrum peeves customers [Re: bluezone]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6480
Loc: Waterloo
With the way they have prorated services, this is the first bill I have received showing the new rates for services for phone and internet.

The website below has a current listing for Spectrum the shows 60 mbps and phone for my address $64.98 (that would be phone $19.99 and internet $44.99)

https://xfinity.bundledealer.com/BundleDealer/Offers#no-back

Spectrum Internet and Phone
$84.98
$64.98 / Month for 12 months
Download Speed: 60 Mbps
Upload Speed: 5 Mbps
Includes 3 Way Calling: Yes
Includes Caller ID: Yes

I was told when I called and complained that the only internet service in my area is 100 mbps. Thank you for the phone numbers. I am tired of playing games. It is a special offer for 12 months but $19.99 a month is better in my pocket than theirs. grin
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#1506237 --- 10/08/17 05:11 PM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: SilverFox
I was told when I called and complained that the only internet service in my area is 100 mbps.

The website below has a current listing for Spectrum the shows 60 mbps and phone for my address $64.98 (that would be phone $19.99 and internet $44.99)


when you call to complain tell spectrum that their own website states the speed is 60 mps at $44.99

also ask for a credit ($20 credit for a half hour and $40 credit for an hour) for your time you are on the phone with them to correct THEIR ERROR

if they refuse you a credit then ask for a supervisor
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#1506238 --- 10/08/17 05:22 PM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: SilverFox
I had Dish installed a few weeks ago with their current Special of America's Top choice package for $49.99. However, after a couple of weeks I decided that was not the right package for me. I checked to see what else was available and found a new package called Flex Pack of 50 channels for $39.99. This package was more similar to the channels I watched most often on Spectrum/TW. There were several ala carte packages that you could add to the Flex Pack. I found two packs for $6 each that added 17 more of my favorite channels.


ask Dish to drop the $6 charge for each

as a 'new' customer they are more likely to lower your rate to keep you
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#1506263 --- 10/08/17 10:59 PM Re: Spectrum peeves customers [Re: bluezone]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6480
Loc: Waterloo
I don't feel bad about the $6 charges for the additional channels I wanted to include. The original service was their current special offer of a program package for $49. After a couple of weeks I decided I did not like the channels in that package. A simple phone call requesting a change in packages and they gave me a new package with the channels I wanted for $39. Then I added 2 ala carte packs at $6 each that gave me an additional 17 channels. So I now have all the channels I like and am happy. I also signed up for the auto pay plan that gave me a $5 monthly discount. Even with the problems with Spectrum I am still saving $38 a month. Now if I can just get another $20 out of Spectrum LOL.
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#1508598 --- 11/09/17 09:12 PM Re: Satellite v Cable TV [Re: Lucinda Knotts]
Dr. Who Offline
Junior Member

Registered: 10/18/17
Posts: 7
Loc: Waterloo, NY
If you need fast internet speeds, then forget any satellite connection. Latency is just to bad for real good speed.

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#1510904 --- 12/15/17 07:50 AM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: SilverFox
I don't feel bad about the $6 charges for the additional channels I wanted to include.


when you are a new customer you have the ability to ask for more credits
that is about the only time any of those companies will cut you a deal

once they lock you into a contract then it is difficult to get your price lowered

Originally Posted By: SilverFox
The original service was their current special offer of a program package for $49. After a couple of weeks I decided I did not like the channels in that package. A simple phone call requesting a change in packages and they gave me a new package with the channels I wanted for $39. Then I added 2 ala carte packs at $6 each that gave me an additional 17 channels. So I now have all the channels I like and am happy. I also signed up for the auto pay plan that gave me a $5 monthly discount. Even with the problems with Spectrum I am still saving $38 a month. Now if I can just get another $20 out of Spectrum LOL.


the way these companies operate is that after a year they will most likely raise your rates

when they do that just change the service to other companies

now that you know you can go back and forther between companies it should help to keep your monthly costs lower

spectrum considers a 'new customer' to be someone that has not had service with them for 30 days

if you feel they are overcharging you then cancel their service for 30 days and then you will get the lower price that 'new customers' get

if you only get internet from spectrum then increase your data on your cell phone for a month and use the cell phone for your internet for that short period of time

or ask a neighbor if you can use their 'guest' wifi for a month

after 30 days call them up and have the service restored at the lower price

if dish raises their prices then use netflix, amazon prime or go thru spectrum again for your tv channels

when spectrum raises their price for tv just change back to dish or some other provider

if you stay with one company for more than 2 years they feel you will not cancel their service so they raise their rates
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#1510926 --- 12/15/17 11:03 AM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14182
Loc: CNY
Originally Posted By: bluezone
or ask a neighbor if you can use their 'guest' wifi for a month

Sure, you could do that if you don't mind violating Federal Law, committing fraud and theft of services that could very possibly land both of you with facing multiple criminal charges.

Of course then there's the issue of not knowing what kind of content your neighbor may be consuming and the fact that BOTH of you can easily watch the other's network traffic. And having two separate networks in no way guarantees your safety either. Additionally, Different routers have different levels of security.I hope you trust your neighbor.eek

Just sayin'.
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#1511003 --- 12/16/17 12:45 PM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: Timbo
Sure, you could do that if you don't mind violating Federal Law, committing fraud and theft of services that could very possibly land both of you with facing multiple criminal charges.


when you use public wifi is that not the same?


Originally Posted By: Timbo
Of course then there's the issue of not knowing what kind of content your neighbor may be consuming and the fact that BOTH of you can easily watch the other's network traffic.


the neighbor would have control of that

Originally Posted By: Timbo
And having two separate networks in no way guarantees your safety either.


basic websurfing
never mentioned using it for personal business

Originally Posted By: Timbo
Additionally, Different routers have different levels of security.


tell us something we do not know

Originally Posted By: Timbo
I hope you trust your neighbor.


one would not set it up with a neighbor that they do not trust
duhhhhhhhhhhhhh

the point to silverfox is that when she sees one of the companies raises her rate just go to a different provider

if spectrum raises her internet price then go to verizon, dish or increase the data on her cell phone for a month then go back to spectrum for internet for the lower 'new customer' price
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1511023 --- 12/16/17 06:08 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14182
Loc: CNY
Originally Posted By: bluezone

when you use public wifi is that not the same?
the neighbor would have control of that
basic websurfing - never mentioned using it for personal business
tell us something we do not know
one would not set it up with a neighbor that they do not trust

the point to silverfox is that when she sees one of the companies raises her rate just go to a different provider

if spectrum raises her internet price then go to verizon, dish or increase the data on her cell phone for a month then go back to spectrum for internet for the lower 'new customer' price

1) No. It's not the same because it's NOT a commercial account and it's considered full-time squatting. It's NO different than stealing cable or satellite signals, It's illegal. Period.

2) At any time, your neighbor could turn off security settings or consume nefarious content without you ever being aware of it. If you think it's not traceable to your computer, think again!

"Knock, knock, knock! Who's there? The FBI, Homeland Security AND the ATF... Open Up!!!"

3) I'm not talking about business. ANY shared, 'Basic Web-surfing' as you put it, without a knowledgeable IT manager, is simply bursting at the seams with serious security risks.

4) Apparent YOU don't understand the importance of router security either.

5) If you trust a neighbor who's stupid enough to illegally share their wifi, then neither of you should be trusted.

The real point to SilverFox SHOULD be that your advice is bad advice, any way you slice it.


Duhhhh!
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#1511032 --- 12/17/17 08:50 AM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: Timbo
1) No. It's not the same because it's NOT a commercial account and it's considered full-time squatting. It's NO different than stealing cable or satellite signals, It's illegal. Period.


ring up the president and have him outlaw public wifi

Originally Posted By: Timbo
2) At any time, your neighbor could turn off security settings or consume nefarious content without you ever being aware of it. If you think it's not traceable to your computer, think again!

"Knock, knock, knock! Who's there? The FBI, Homeland Security AND the ATF... Open Up!!!"


would also apply to public wifi

Originally Posted By: Timbo
3) I'm not talking about business. ANY shared, 'Basic Web-surfing' as you put it, without a knowledgeable IT manager, is simply bursting at the seams with serious security risks.


is hillary available for an IT manager? whistle

Originally Posted By: Timbo
4) Apparent YOU don't understand the importance of router security either.


and your router is fully secure...lol

Originally Posted By: Timbo
5) If you trust a neighbor who's stupid enough to illegally share their wifi, then neither of you should be trusted.


do not use public wifi

Originally Posted By: Timbo
The real point to SilverFox SHOULD be that your advice is bad advice, any way you slice it.

Duhhhh!


she has already set up her service the way she likes it

if they raise her rates she knows she has other options to choose from
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1511073 --- 12/17/17 05:01 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14182
Loc: CNY
Originally Posted By: bluezone

ring up the president and have him outlaw public wifi

would also apply to public wifi

is hillary available for an IT manager? whistle

and your router is fully secure...lol

do not use public wifi

if they raise her rates she knows she has other options to choose from

1) Public wifi is legal, squatting is NOT.

2) Nope, wrong again. That would only apply to publicly available services if YOU were up to no good.

3) And yet, unlike what you're suggesting, there's not a speck of credible evidence to suggest that ANY of Clinton's files were ever hacked (contrary to endless propaganda claiming that they were). Just ask The FBI.

4) A Virtual Fortress - Norton Core and VPN coupled with switched/phased nodes.

5) No problem there, either... I roll my own.

6) Of course she has options. But I wasn't commenting on the legal/safe ones, WAS I?
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#1511145 --- 12/18/17 02:25 PM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: Timbo
1) Public wifi is legal, squatting is NOT.


if you have guests over do NOT let them use your guest wifi

Originally Posted By: Timbo
2) Nope, wrong again. That would only apply to publicly available services if YOU were up to no good.


she was on the up and up

Originally Posted By: Timbo
3) And yet, unlike what you're suggesting, there's not a speck of credible evidence to suggest that ANY of Clinton's files were ever hacked (contrary to endless propaganda claiming that they were). Just ask The FBI.


she did not have authority to do it

but she has plenty of time to be an IT manager now...

Originally Posted By: Timbo
4) A Virtual Fortress - Norton Core and VPN coupled with switched/phased nodes.


the government still gets in and so does your neighbors 9 year old

Originally Posted By: Timbo
5) No problem there, either... I roll my own.


public wifi is open to those that want to use it

Originally Posted By: Timbo
6) Of course she has options. But I wasn't commenting on the legal/safe ones, WAS I?


she has plenty of legal/safe ones
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1511147 --- 12/18/17 02:30 PM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: SilverFox
Now if I can just get another $20 out of Spectrum LOL.


just tell them that you are a 'new customer' to spectrum and you want the 'new customer' lower rate wink

you were a prior customer of TWC

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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1511148 --- 12/18/17 02:36 PM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: SilverFox
It is a special offer for 12 months but $19.99 a month is better in my pocket than theirs. grin


and when they raise the rates after 12 months just change again

when they raise the rates ask them if it costs them any more to provide you with the same service

see what they say then
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1511213 --- 12/19/17 12:57 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14182
Loc: CNY
Originally Posted By: Timbo
4) A Virtual Fortress - Norton Core and VPN coupled with switched/phased nodes.
Originally Posted By: bluezone
the government still gets in and so does your neighbors 9 year old

Do you have ANY idea just how much computing power, time and brute-force effort it would require to triangulate within phased, rotating burst-switch node arrays over AES-512 bit algorithm regardless of WHO attempts it?

Obviously not. But watching you pretend that you do is always thoroughly entertaining.
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#1511287 --- 12/20/17 07:44 AM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32359
Loc: USA
Originally Posted By: Timbo
Originally Posted By: Timbo
4) A Virtual Fortress - Norton Core and VPN coupled with switched/phased nodes.
Originally Posted By: bluezone
the government still gets in and so does your neighbors 9 year old

Do you have ANY idea just how much computing power, time and brute-force effort it would require to triangulate within phased, rotating burst-switch node arrays over AES-512 bit algorithm regardless of WHO attempts it?

Obviously not. But watching you pretend that you do is always thoroughly entertaining.


the government has been hacked and also large corporations
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