As of January 23, Spectrum has notified their customers that they needed a cable box in order to get cable TV. It has been over two weeks and the residents at Seneca Nursing Home are without cable boxes, and without ANY sort of TV programming.
Wondering if anyone knows of any other institution that is experiencing these large volume instances for this length of time?
have someone of the staff at the nursing home call spectrum to schedule a technician to come out and install the new cable boxes on the tvs
call spectrum and have them mail out the number of cable boxes needed and have someone of the nursing home staff install the boxes
make them aware if they are hdmi tvs
disconnect the cable going the the back of the tv
connect that cable to the cable box connection labeled 'cable in'
connect the smaller length cable included with the new box to the 'cable out' connection
then connect the other end of that cable to the back of the tv
plug in the power cord for the new cable box to the box and then to the wall outlet
set the tv to either channel 3 or 4
insert the batteries to the remote that is included with the new cable box
program the remote to the tv code
turn on the power button on the remote
rather than having spectrum mail out the boxes someone from the nursing home staff could pick up the boxes at the spectrum 'store' nearest to them
it would be far easier to have spectrum send out a technician to install the boxes
have you asked the nursing home manager if they requested the boxes from sepctrum?
the boxes will be costing about $5 more per month per box (per tv) and the nursing home may not want to pay the added costs