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#1489681 --- 09/14/16 02:49 PM Satellite v Cable TV
Lucinda Knotts Offline
Senior Member

Registered: 01/11/11
Posts: 4459
Loc: USA
Latest TW Cable bill is past outrageous. I have the standard TV bundle (no premium channels), telephone, and standard internet (download 15Mbs). I'm thinking of switching to either Direct TV or DISH, but both require a contract, and I'm concerned about quality of TV reception (my house has a clear view of southern sky) during inclement weather, as well as the availability of internet service. I couldn't stand going back to DSL. Any suggestions or comments about switching.

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#1489686 --- 09/14/16 05:03 PM Re: Satellite v Cable TV [Re: Lucinda Knotts]
DR. D Offline
Senior Member

Registered: 07/25/03
Posts: 6456
Loc: Waterloo/Seneca Falls/Junius/T...
Are you on a current promo with Time Warner? If you are not you can call and speak with someone and ask for customer retention dept. and tell them you have found a better deal than you currently have and be completely serious about it get what it would cost you through verizon for the triple play package and tell them they need to be comparable or you are changing. Also add the next line (they offered me no contract) 1-800-756-7956


Edited by DR. D (09/14/16 05:03 PM)

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#1489692 --- 09/14/16 07:49 PM Re: Satellite v Cable TV [Re: DR. D]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6481
Loc: Waterloo
What gets me is there is no appreciation for long time customers. They advertise for new customers $89 mo. for all the bells and whistles. Ability to record multiple DVR and watch in any room you choose. I am paying more than double that amount and using the same old equipment I have had for years. Definitely not feeling appreciated.
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#1489693 --- 09/14/16 09:43 PM Re: Satellite v Cable TV [Re: SilverFox]
Lucinda Knotts Offline
Senior Member

Registered: 01/11/11
Posts: 4459
Loc: USA
You say that your monthly bill is double the $89 rate for new customers, so I'm guessing that you have TW Cable like I do, right? My last bill was more than $180. What I'm looking for is some information on customer experience with satellite TV. I think I can get internet only from TW with same 15Mbs speed $35 a month.

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#1489706 --- 09/15/16 08:41 AM Re: Satellite v Cable TV [Re: Lucinda Knotts]
DR. D Offline
Senior Member

Registered: 07/25/03
Posts: 6456
Loc: Waterloo/Seneca Falls/Junius/T...
I am paying $170 for phone, Cable Digital with DVR, Showtime and TMC, and I have RR ultra 50mbps...

Call them and try the retention dept.

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#1489726 --- 09/15/16 11:40 AM Re: Satellite v Cable TV [Re: Lucinda Knotts]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Lucinda Knotts
My last bill was more than $180.


that is too high

you have to call when the bill increases and ask them to lower it

Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.


what would you do about phone service?
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#1489728 --- 09/15/16 11:53 AM Re: Satellite v Cable TV [Re: Lucinda Knotts]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
TWC was bought out by charter (spectrum) - $60 Billion sale price

they will be offering a smaller amount of packages and the prices may be lower

may take affect around the beginning of the year as they transition to the new company
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#1489732 --- 09/15/16 01:03 PM Re: Satellite v Cable TV [Re: DR. D]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6481
Loc: Waterloo
I am paying $30 more than you are for the same thing. Not sure about the internet speed. I think mine is slower.

I don't really want to go satellite but this is getting ridiculous. Like being able to have a TV in my bedroom and a TV in the guest room and I think that would be extra on Satellite.



Edited by SilverFox (09/15/16 01:08 PM)
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#1489752 --- 09/15/16 10:29 PM Re: Satellite v Cable TV [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA

Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.


combine that with roku
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#1489766 --- 09/16/16 11:46 AM Re: Satellite v Cable TV [Re: Lucinda Knotts]
roadguy Offline
Senior Member

Registered: 02/28/02
Posts: 1833
Loc: here
I spoke to TW a few months ago. Asked them how much just internet would cost at my current speed (20mb). They told me $59 a month. This is higher than what I pay now bundled with cable. My plan is Sony Vue on my Roku much cheaper than cable, however you need the internet.

I won't be saving much but a few dollars once you figure in taxes.

As far as Charter taking over I will be surprised if they lower rates.
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#1489806 --- 09/17/16 11:22 AM Re: Satellite v Cable TV [Re: Lucinda Knotts]
Teonan Offline
Senior Member

Registered: 05/30/12
Posts: 4812
Loc: The Annex

Ditched that ever-deepening TWC money pit a few weeks ago.

We're enjoying the recently updated rent-included wifi for online news, weather, ect.

Also, Netfix allows us a myriad of programming options for under 10 bucks per month.

Not an option for everyone of course, but happy becoming one less customer for TWC/Spectrum.
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#1489840 --- 09/18/16 04:56 PM Re: Satellite v Cable TV [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
I am paying $30 more than you are for the same thing.

Like being able to have a TV in my bedroom and a TV in the guest room


if you have a digital box in both rooms then that may be why yours is higher
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#1489841 --- 09/18/16 05:08 PM Re: Satellite v Cable TV [Re: Lucinda Knotts]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.


if your neighbors have wifi that reaches your house just ask them to use their guest wifi and pay them $15 or $20 per month just for the internet

non secure internet use only
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1489854 --- 09/18/16 08:18 PM Re: Satellite v Cable TV [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.

if your neighbors have wifi that reaches your house just ask them to use their guest wifi and pay them $15 or $20 per month just for the internet

non secure internet use only

You could do that... and it might even be legal (depends on your ISP's end-user license agreement), but to charge for it, is almost certainly illegal.

Most importantly, if someone does something illegal such as copyright infringed file-sharing, kiddie porn (Howdy Neighbors!!! eek ), anti-government activity, etc. on such a shared network, you could very, Very possibly be arrested and debriefed by The FBI, your ISP could throttle back, cancel or permanently ban your access to their services.

And of course, then there's the immediate slowdown of your bandwidth.

The potential for mischief is beyond imagination. IMO, beyond foolish, bordering on idiotic.
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#1489916 --- 09/20/16 09:58 AM Re: Satellite v Cable TV [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo

Most importantly, if someone does something illegal such as copyright infringed file-sharing, kiddie porn (Howdy Neighbors!!! eek ), anti-government activity, etc. on such a shared network, you could very, Very possibly be arrested and debriefed by The FBI,


what if their name was hillary and it was a private server... whistle
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1489917 --- 09/20/16 10:03 AM Re: Satellite v Cable TV [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.


if you use the internet sparingly just go to the local public library and use their internet

donate the $35 you save per month to the library
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1489921 --- 09/20/16 11:09 AM Re: Satellite v Cable TV [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
Originally Posted By: Timbo

Most importantly, if someone does something illegal such as copyright infringed file-sharing, kiddie porn (Howdy Neighbors!!! eek ), anti-government activity, etc. on such a shared network, you could very, Very possibly be arrested and debriefed by The FBI,

what if their name was hillary and it was a private server... whistle

crazy crazy crazy
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#1490297 --- 10/02/16 10:47 AM Re: Satellite v Cable TV [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
You could do that... and it might even be legal (depends on your ISP's end-user license agreement), but to charge for it, is almost certainly illegal.


invite them over for dinner once a month
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1490298 --- 10/02/16 10:53 AM Re: Satellite v Cable TV [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
Most importantly, if someone does something illegal such as copyright infringed file-sharing, kiddie porn (Howdy Neighbors!!! eek ), anti-government activity, etc. on such a shared network, you could very, Very possibly be arrested and debriefed by The FBI, your ISP could throttle back, cancel or permanently ban your access to their services.


that may apply to your web use whistle

highly doubt lucinda would engage in that type of activity
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1490308 --- 10/02/16 12:33 PM Re: Satellite v Cable TV [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
Originally Posted By: Timbo
Most importantly, if someone does something illegal such as copyright infringed file-sharing, kiddie porn (Howdy Neighbors!!! eek ), anti-government activity, etc. on such a shared network, you could very, Very possibly be arrested and debriefed by The FBI, your ISP could throttle back, cancel or permanently ban your access to their services.

that may apply to your web use whistle

highly doubt lucinda would engage in that type of activity

Allow me to respond equally in kind, and with intended irony...

I know you are, but what am I???
crazy
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Everyone's entitled to their own opinions, but not their own facts.

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#1491022 --- 10/23/16 11:01 AM Re: Satellite v Cable TV [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.



if your internet use is only for pleasure and not business related you may want to spend the $35 to increase your cellphone plan to unlimited

use the internet thru your cellphone

bluetooth a table if needed
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1492078 --- 11/06/16 02:03 PM Re: Satellite v Cable TV [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
saw a commercial for slingtv
$20 per month

you would need to see if it fits your needs
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1495217 --- 02/10/17 12:28 PM Re: Satellite v Cable TV [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.


if you are able to completely disconnect from TWC for over a month then they may consider you a 'new' customer and give you the discounted/lower rate they give to 'new' customers
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#1496116 --- 03/03/17 09:29 AM Re: Satellite v Cable TV [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.


believe verizon offers 150 mbs internet, phone and tv for $79.99 per month per their most recent tv commercial
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#1496772 --- 03/19/17 10:34 AM Re: Satellite v Cable TV [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.



twc now spectrum has an ad for 60 mps at $29.99 per month
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1496786 --- 03/19/17 02:10 PM Re: Satellite v Cable TV [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.

twc now spectrum has an ad for 60 mps at $29.99 per month

They're Criminals - Avoid Charter Spectrum like the Plague!!!

Consumer Affairs - Complaints and Reviews:
https://www.consumeraffairs.com/cable_tv/charter.html

Attorney General accuses Charter Spectrum of cheating millions:
http://www.zdnet.com/article/ny-attorney-general-accuses-charter-spectrum-of-cheating-millions/
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Everyone's entitled to their own opinions, but not their own facts.

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#1497302 --- 04/02/17 09:56 AM Re: Satellite v Cable TV [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: bluezone
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.



twc now spectrum has an ad for 60 mps at $29.99 per month


spectrum eliminated some of the 'start-over' features on some of the channels without notice

they moved some channels around without notice

they have very limited options to select from for packages

they seem to have eliminated a large number of programs that you could view a few days after the program aired
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1497314 --- 04/02/17 03:02 PM Re: Satellite v Cable TV [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
Originally Posted By: bluezone
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.

twc now spectrum has an ad for 60 mps at $29.99 per month

spectrum eliminated some of the 'start-over' features on some of the channels without notice

they moved some channels around without notice

they have very limited options to select from for packages

they seem to have eliminated a large number of programs that you could view a few days after the program aired


Oh yeah, and they're theiving criminals, too. mad
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Everyone's entitled to their own opinions, but not their own facts.

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#1498327 --- 05/04/17 06:53 AM Re: Satellite v Cable TV [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
twc / spectrum has changed the guide format

if you like the previous style just go into settings and adjust the size to the previous version
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1498418 --- 05/06/17 05:49 PM Re: Satellite v Cable TV [Re: bluezone]
DR. D Offline
Senior Member

Registered: 07/25/03
Posts: 6456
Loc: Waterloo/Seneca Falls/Junius/T...
Originally Posted By: bluezone
twc / spectrum has changed the guide format

if you like the previous style just go into settings and adjust the size to the previous version


Ok How?

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#1498621 --- 05/11/17 01:44 PM Re: Satellite v Cable TV [Re: DR. D]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6481
Loc: Waterloo
Seriously considering switching to Satellite. Which one is the better service DirecTv or Dish?
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#1499204 --- 05/23/17 07:40 AM Re: Satellite v Cable TV [Re: DR. D]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: DR. D
Originally Posted By: bluezone
twc / spectrum has changed the guide format

if you like the previous style just go into settings and adjust the size to the previous version


Ok How?


press 'settings' button

scroll across the bottom of the screen to 'high definition' then press ok/select button

scroll down to 'menus' then press ok/select

choose which menu size you prefer
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1499205 --- 05/23/17 07:57 AM Re: Satellite v Cable TV [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
Seriously considering switching to Satellite. Which one is the better service DirecTv or Dish?


would most likely depend on which programs you like to watch the most and which company has the better price

you can always change to a different company if you feel their service does not fit your needs

if you have more than one tv in your home just try out one of those companies for a 30 day period while still keeping your current tv service - ask the new company for a reduced price during the 30 trial period

connnect the new service to another tv and see if the service meets your requirements

if you do not like the new service you will still have your current tv service to use as a back-up

once you find the tv service that meets your needs then cancel your current tv service or stay with them

the people we have spoken to that have these services say they are about the same

others have cancelled their tv service and use netflix, amazon tv , apple tv ... and get their 'tv service' thru their internet service

if you only need tv service (no internet or phone) then another option is to try a tv antenna and that way you will not need to pay a monthly fee

we have friends that have a seasonal cottage and they connect to the neighbors for the short period they are there and they share the costs

the neighbors live their year around

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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1500294 --- 06/21/17 07:38 AM Re: Spectrum peeves customers [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
FL times had a story telling how customers bills have jumped after spectrum took over

spectrum should not be able to raise the price if the customer stays on the old TWC account

what ever the rate was when spectrum took over then the price should remain there

a person wrote into 'letters to the editor' saying she worked for twc and has had an account with them for many years without incident

she mailed in her check for payment but spectrum failed to apply it to the account and spectrum wants to charge her a late fee

we know of others that have made their payment but spectrum failed to apply it and wants to charge a late fee

beware if they try that with others

the bill envelope from spectrum has 'thicker' paper and the envelope to mail in your check payment is very very thin and it may get jammed in the mail sorting equipement when run thru the post office deliver system



spectrum should stop spending money with every other commercial 'claiming' how wonderful they are and spend some money on better quality envelopes to mail in the payment

spectrum was just ordered to pay $13 million for failing to meet their obligations with their customers

they have cut many features that twc had and they want to raise the price?

rather foolish
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1500348 --- 06/23/17 11:04 AM Re: Spectrum peeves customers [Re: bluezone]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6481
Loc: Waterloo
My account is still TWC and I go and pay the bill on the website with no problem.

I am still looking at alternatives to Spectrum. I would like to have Dish but I haven't decided what to do about internet and phone service.
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#1500564 --- 06/28/17 01:37 AM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
FL times had a story telling how customers bills have jumped after spectrum took over

spectrum should not be able to raise the price if the customer stays on the old TWC account

what ever the rate was when spectrum took over then the price should remain there

a person wrote into 'letters to the editor' saying she worked for twc and has had an account with them for many years without incident

she mailed in her check for payment but spectrum failed to apply it to the account and spectrum wants to charge her a late fee

we know of others that have made their payment but spectrum failed to apply it and wants to charge a late fee

beware if they try that with others

the bill envelope from spectrum has 'thicker' paper and the envelope to mail in your check payment is very very thin and it may get jammed in the mail sorting equipement when run thru the post office deliver system



spectrum should stop spending money with every other commercial 'claiming' how wonderful they are and spend some money on better quality envelopes to mail in the payment

spectrum was just ordered to pay $13 million for failing to meet their obligations with their customers

they have cut many features that twc had and they want to raise the price?

rather foolish

They can't say they weren't warned:

Originally Posted By: Timbo
Originally Posted By: bluezone
Originally Posted By: Lucinda Knotts
I think I can get internet only from TW with same 15Mbs speed $35 a month.

twc now spectrum has an ad for 60 mps at $29.99 per month

They're Criminals - Avoid Charter Spectrum like the Plague!!!

Consumer Affairs - Complaints and Reviews:
https://www.consumeraffairs.com/cable_tv/charter.html

Attorney General accuses Charter Spectrum of cheating millions:
http://www.zdnet.com/article/ny-attorney-general-accuses-charter-spectrum-of-cheating-millions/
_________________________
Everyone's entitled to their own opinions, but not their own facts.

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#1505547 --- 09/28/17 02:40 PM Re: Spectrum peeves customers [Re: Timbo]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6481
Loc: Waterloo
Just thought I would check back in and let you know how happy I am with the changes I made. I am now saving $68 a month as a result of these changes.

I had Dish installed a few weeks ago with their current Special of America's Top choice package for $49.99. However, after a couple of weeks I decided that was not the right package for me. I checked to see what else was available and found a new package called Flex Pack of 50 channels for $39.99. This package was more similar to the channels I watched most often on Spectrum/TW. There were several ala carte packages that you could add to the Flex Pack. I found two packs for $6 each that added 17 more of my favorite channels. I called customer service to ask if I could change my programming. They were very helpful and in a matter of minutes the switch was made. I now have all the channels I previously enjoyed not to mention the newer technology. I have a much greater viewing capacity with the Hopper3 (DVR) in the living room, a Joey in my bedroom upstairs and a second Joey in the guess room. I can now watch recorded programs with the Joeys upstairs. There is also a downloadable program for "Dish Anywhere". All this programing and equipment for $72. When I returned the TW DVR I told them it was not working very well. The response was it doesn't matter it is so old it will be scrapped anyway. Isn't that nice. I was paying top dollar for "antique" equipment. My TW bundle price was $203 a month.

Now for my phone and internet. Choices for these services in my location are limited to say the least. So, I contacted TW to ask if I cancelled my cable service could I still keep my phone & internet? What would I have to pay for just those two services? Lucky break. By breaking my service bundle package that was "Grandfathered" under TW services I would have to get phone and internet under Spectrum for their current charge $29.99 each. Not only did that allow me to keep my phone number and email address with no hassle. I was given a new high speed modem upgrade. Finally real high speed internet.

So I now have much better service for $135 a month. ($72 dish/$63 phone/internet) Color me a happy customer. Wish I had done this a long time ago.
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#1505556 --- 09/28/17 03:21 PM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
Just thought I would check back in and let you know how happy I am with the changes I made.



thanks for the update so others can seek out options to fit their needs


Originally Posted By: SilverFox
Now for my phone and internet. Choices for these services in my location are limited to say the least. So, I contacted TW to ask if I cancelled my cable service could I still keep my phone & internet? What would I have to pay for just those two services? Lucky break. By breaking my service bundle package that was "Grandfathered" under TW services I would have to get phone and internet under Spectrum for their current charge $29.99 each.


ask spectrum if they can lower the phone price down to $19.99 a month
they charge $29.99 for business class phone service

are you getting the internet at 100 mps?
if it is fast enough for your needs then ask them to lower the price down to $19.99 per month for internet

they are offering 100mps for $29.99 per month and if yours is slower than 100 mps then have them lower your monthly price to $19.99 or increase the speed to 100 mps

they plan to have internet at 300 mps in the near future

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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1505578 --- 09/28/17 07:30 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
they are offering 100mps for $29.99 per month and if yours is slower than 100 mps then have them lower your monthly price to $19.99 or increase the speed to 100 mps

And their new contracts state that they reserve the right to throttle back at their discretion. And they do it a LOT.
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Everyone's entitled to their own opinions, but not their own facts.

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#1505736 --- 09/30/17 01:50 PM Re: Spectrum peeves customers [Re: Timbo]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6481
Loc: Waterloo
Spectrum gave me wrong pricing. No surprise is it? I was told for phone and internet it would be $29.99 ea. That was wrong. That would be the bundle price each for phone, internet and cable. My new bill came in at $19.99 phone and $64.48 internet for the fastest 100 mbps. Needless to say, I called to ask why. Simple answer, that is the price unless I want to add cable. Then it would be bundled @ $29.99 ea, with internet speed of 60 mbps. Now here is the part that does not make sense. There was no way I could take a lower speed internet speed because 100 mbps. is all that they offer in this area. Notice the previous sentence bundle internet speed is 60 mbps. Doesn't make sense! and there you have it.

Even at that outrageous price for internet, I would still be saving a little over $40.00 monthly for much better Dish equipment and service. It is what it is. At least until I start looking for internet and phone from another provider. Too bad options are so limited in this area.

Maybe I should report this situation. How can 100 mbps be the only thing available unless I get Spectrum bundle which would have only 60 mbps internet service?
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#1505744 --- 09/30/17 02:41 PM Re: Spectrum peeves customers [Re: SilverFox]
DR. D Offline
Senior Member

Registered: 07/25/03
Posts: 6456
Loc: Waterloo/Seneca Falls/Junius/T...
there are several speeds available 15,30,60, and currently 100, the bundle you choose with X price is what they are selling..... Spectrum makes time warner look like a respectable company


Edited by DR. D (09/30/17 02:41 PM)

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#1505778 --- 10/01/17 03:27 AM Re: Spectrum peeves customers [Re: DR. D]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: DR. D
Spectrum makes time warner look like a respectable company.

Ain't THAT the truth. eek
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#1506095 --- 10/06/17 09:46 AM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
My new bill came in at $19.99 phone and $64.48 internet

How can 100 mbps be the only thing available unless I get Spectrum bundle which would have only 60 mbps internet service?


did your first bill show the price lower for internet from spectrum other than the $64.48?

I would contact the district manager and have that person lower the price to what is shown on your first bill

the district manager can not dispute it because it is reflected on your last bill
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#1506097 --- 10/06/17 09:58 AM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
Maybe I should report this situation.


New York State Public Service Commission 1-800-342-3377

New York State Attorney Generals Office 1-800-771-7755
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#1506155 --- 10/06/17 07:21 PM Re: Spectrum peeves customers [Re: bluezone]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6481
Loc: Waterloo
With the way they have prorated services, this is the first bill I have received showing the new rates for services for phone and internet.

The website below has a current listing for Spectrum the shows 60 mbps and phone for my address $64.98 (that would be phone $19.99 and internet $44.99)

https://xfinity.bundledealer.com/BundleDealer/Offers#no-back

Spectrum Internet and Phone
$84.98
$64.98 / Month for 12 months
Download Speed: 60 Mbps
Upload Speed: 5 Mbps
Includes 3 Way Calling: Yes
Includes Caller ID: Yes

I was told when I called and complained that the only internet service in my area is 100 mbps. Thank you for the phone numbers. I am tired of playing games. It is a special offer for 12 months but $19.99 a month is better in my pocket than theirs. grin
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#1506237 --- 10/08/17 05:11 PM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
I was told when I called and complained that the only internet service in my area is 100 mbps.

The website below has a current listing for Spectrum the shows 60 mbps and phone for my address $64.98 (that would be phone $19.99 and internet $44.99)


when you call to complain tell spectrum that their own website states the speed is 60 mps at $44.99

also ask for a credit ($20 credit for a half hour and $40 credit for an hour) for your time you are on the phone with them to correct THEIR ERROR

if they refuse you a credit then ask for a supervisor
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#1506238 --- 10/08/17 05:22 PM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
I had Dish installed a few weeks ago with their current Special of America's Top choice package for $49.99. However, after a couple of weeks I decided that was not the right package for me. I checked to see what else was available and found a new package called Flex Pack of 50 channels for $39.99. This package was more similar to the channels I watched most often on Spectrum/TW. There were several ala carte packages that you could add to the Flex Pack. I found two packs for $6 each that added 17 more of my favorite channels.


ask Dish to drop the $6 charge for each

as a 'new' customer they are more likely to lower your rate to keep you
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#1506263 --- 10/08/17 10:59 PM Re: Spectrum peeves customers [Re: bluezone]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6481
Loc: Waterloo
I don't feel bad about the $6 charges for the additional channels I wanted to include. The original service was their current special offer of a program package for $49. After a couple of weeks I decided I did not like the channels in that package. A simple phone call requesting a change in packages and they gave me a new package with the channels I wanted for $39. Then I added 2 ala carte packs at $6 each that gave me an additional 17 channels. So I now have all the channels I like and am happy. I also signed up for the auto pay plan that gave me a $5 monthly discount. Even with the problems with Spectrum I am still saving $38 a month. Now if I can just get another $20 out of Spectrum LOL.
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#1508598 --- 11/09/17 09:12 PM Re: Satellite v Cable TV [Re: Lucinda Knotts]
Dr. Who Offline
Junior Member

Registered: 10/18/17
Posts: 8
Loc: Waterloo, NY
If you need fast internet speeds, then forget any satellite connection. Latency is just to bad for real good speed.

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#1510904 --- 12/15/17 07:50 AM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
I don't feel bad about the $6 charges for the additional channels I wanted to include.


when you are a new customer you have the ability to ask for more credits
that is about the only time any of those companies will cut you a deal

once they lock you into a contract then it is difficult to get your price lowered

Originally Posted By: SilverFox
The original service was their current special offer of a program package for $49. After a couple of weeks I decided I did not like the channels in that package. A simple phone call requesting a change in packages and they gave me a new package with the channels I wanted for $39. Then I added 2 ala carte packs at $6 each that gave me an additional 17 channels. So I now have all the channels I like and am happy. I also signed up for the auto pay plan that gave me a $5 monthly discount. Even with the problems with Spectrum I am still saving $38 a month. Now if I can just get another $20 out of Spectrum LOL.


the way these companies operate is that after a year they will most likely raise your rates

when they do that just change the service to other companies

now that you know you can go back and forther between companies it should help to keep your monthly costs lower

spectrum considers a 'new customer' to be someone that has not had service with them for 30 days

if you feel they are overcharging you then cancel their service for 30 days and then you will get the lower price that 'new customers' get

if you only get internet from spectrum then increase your data on your cell phone for a month and use the cell phone for your internet for that short period of time

or ask a neighbor if you can use their 'guest' wifi for a month

after 30 days call them up and have the service restored at the lower price

if dish raises their prices then use netflix, amazon prime or go thru spectrum again for your tv channels

when spectrum raises their price for tv just change back to dish or some other provider

if you stay with one company for more than 2 years they feel you will not cancel their service so they raise their rates
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#1510926 --- 12/15/17 11:03 AM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
or ask a neighbor if you can use their 'guest' wifi for a month

Sure, you could do that if you don't mind violating Federal Law, committing fraud and theft of services that could very possibly land both of you with facing multiple criminal charges.

Of course then there's the issue of not knowing what kind of content your neighbor may be consuming and the fact that BOTH of you can easily watch the other's network traffic. And having two separate networks in no way guarantees your safety either. Additionally, Different routers have different levels of security.I hope you trust your neighbor.eek

Just sayin'.
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#1511003 --- 12/16/17 12:45 PM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
Sure, you could do that if you don't mind violating Federal Law, committing fraud and theft of services that could very possibly land both of you with facing multiple criminal charges.


when you use public wifi is that not the same?


Originally Posted By: Timbo
Of course then there's the issue of not knowing what kind of content your neighbor may be consuming and the fact that BOTH of you can easily watch the other's network traffic.


the neighbor would have control of that

Originally Posted By: Timbo
And having two separate networks in no way guarantees your safety either.


basic websurfing
never mentioned using it for personal business

Originally Posted By: Timbo
Additionally, Different routers have different levels of security.


tell us something we do not know

Originally Posted By: Timbo
I hope you trust your neighbor.


one would not set it up with a neighbor that they do not trust
duhhhhhhhhhhhhh

the point to silverfox is that when she sees one of the companies raises her rate just go to a different provider

if spectrum raises her internet price then go to verizon, dish or increase the data on her cell phone for a month then go back to spectrum for internet for the lower 'new customer' price
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#1511023 --- 12/16/17 06:08 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone

• when you use public wifi is that not the same?
• the neighbor would have control of that
• basic websurfing - never mentioned using it for personal business
• tell us something we do not know
• one would not set it up with a neighbor that they do not trust

the point to silverfox is that when she sees one of the companies raises her rate just go to a different provider

if spectrum raises her internet price then go to verizon, dish or increase the data on her cell phone for a month then go back to spectrum for internet for the lower 'new customer' price

1) No. It's not the same because it's NOT a commercial account and it's considered full-time squatting. It's NO different than stealing cable or satellite signals, It's illegal. Period.

2) At any time, your neighbor could turn off security settings or consume nefarious content without you ever being aware of it. If you think it's not traceable to your computer, think again!

"Knock, knock, knock! Who's there? The FBI, Homeland Security AND the ATF... Open Up!!!"

3) I'm not talking about business. ANY shared, 'Basic Web-surfing' as you put it, without a knowledgeable IT manager, is simply bursting at the seams with serious security risks.

4) Apparent YOU don't understand the importance of router security either.

5) If you trust a neighbor who's stupid enough to illegally share their wifi, then neither of you should be trusted.

The real point to SilverFox SHOULD be that your advice is bad advice, any way you slice it.


Duhhhh!
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#1511032 --- 12/17/17 08:50 AM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
1) No. It's not the same because it's NOT a commercial account and it's considered full-time squatting. It's NO different than stealing cable or satellite signals, It's illegal. Period.


ring up the president and have him outlaw public wifi

Originally Posted By: Timbo
2) At any time, your neighbor could turn off security settings or consume nefarious content without you ever being aware of it. If you think it's not traceable to your computer, think again!

"Knock, knock, knock! Who's there? The FBI, Homeland Security AND the ATF... Open Up!!!"


would also apply to public wifi

Originally Posted By: Timbo
3) I'm not talking about business. ANY shared, 'Basic Web-surfing' as you put it, without a knowledgeable IT manager, is simply bursting at the seams with serious security risks.


is hillary available for an IT manager? whistle

Originally Posted By: Timbo
4) Apparent YOU don't understand the importance of router security either.


and your router is fully secure...lol

Originally Posted By: Timbo
5) If you trust a neighbor who's stupid enough to illegally share their wifi, then neither of you should be trusted.


do not use public wifi

Originally Posted By: Timbo
The real point to SilverFox SHOULD be that your advice is bad advice, any way you slice it.

Duhhhh!


she has already set up her service the way she likes it

if they raise her rates she knows she has other options to choose from
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#1511073 --- 12/17/17 05:01 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone

• ring up the president and have him outlaw public wifi

• would also apply to public wifi

• is hillary available for an IT manager? whistle

• and your router is fully secure...lol

• do not use public wifi

• if they raise her rates she knows she has other options to choose from

1) Public wifi is legal, squatting is NOT.

2) Nope, wrong again. That would only apply to publicly available services if YOU were up to no good.

3) And yet, unlike what you're suggesting, there's not a speck of credible evidence to suggest that ANY of Clinton's files were ever hacked (contrary to endless propaganda claiming that they were). Just ask The FBI.

4) A Virtual Fortress - Norton Core and VPN coupled with switched/phased nodes.

5) No problem there, either... I roll my own.

6) Of course she has options. But I wasn't commenting on the legal/safe ones, WAS I?
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#1511145 --- 12/18/17 02:25 PM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
1) Public wifi is legal, squatting is NOT.


if you have guests over do NOT let them use your guest wifi

Originally Posted By: Timbo
2) Nope, wrong again. That would only apply to publicly available services if YOU were up to no good.


she was on the up and up

Originally Posted By: Timbo
3) And yet, unlike what you're suggesting, there's not a speck of credible evidence to suggest that ANY of Clinton's files were ever hacked (contrary to endless propaganda claiming that they were). Just ask The FBI.


she did not have authority to do it

but she has plenty of time to be an IT manager now...

Originally Posted By: Timbo
4) A Virtual Fortress - Norton Core and VPN coupled with switched/phased nodes.


the government still gets in and so does your neighbors 9 year old

Originally Posted By: Timbo
5) No problem there, either... I roll my own.


public wifi is open to those that want to use it

Originally Posted By: Timbo
6) Of course she has options. But I wasn't commenting on the legal/safe ones, WAS I?


she has plenty of legal/safe ones
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#1511147 --- 12/18/17 02:30 PM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
Now if I can just get another $20 out of Spectrum LOL.


just tell them that you are a 'new customer' to spectrum and you want the 'new customer' lower rate wink

you were a prior customer of TWC

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#1511148 --- 12/18/17 02:36 PM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
It is a special offer for 12 months but $19.99 a month is better in my pocket than theirs. grin


and when they raise the rates after 12 months just change again

when they raise the rates ask them if it costs them any more to provide you with the same service

see what they say then
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#1511213 --- 12/19/17 12:57 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: Timbo
4) A Virtual Fortress - Norton Core and VPN coupled with switched/phased nodes.
Originally Posted By: bluezone
the government still gets in and so does your neighbors 9 year old

Do you have ANY idea just how much computing power, time and brute-force effort it would require to triangulate within phased, rotating burst-switch node arrays over AES-512 bit algorithm regardless of WHO attempts it?

Obviously not. But watching you pretend that you do is always thoroughly entertaining.
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#1511287 --- 12/20/17 07:44 AM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
Originally Posted By: Timbo
4) A Virtual Fortress - Norton Core and VPN coupled with switched/phased nodes.
Originally Posted By: bluezone
the government still gets in and so does your neighbors 9 year old

Do you have ANY idea just how much computing power, time and brute-force effort it would require to triangulate within phased, rotating burst-switch node arrays over AES-512 bit algorithm regardless of WHO attempts it?

Obviously not. But watching you pretend that you do is always thoroughly entertaining.


the government has been hacked and also large corporations
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#1511304 --- 12/20/17 10:22 AM Re: Spectrum peeves customers [Re: Lucinda Knotts]
FLHTCUI-XL1200R Offline
Member

Registered: 11/07/17
Posts: 24
Loc: Fingha Lakes
use TOR
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#1511318 --- 12/20/17 01:08 PM Re: Spectrum peeves customers [Re: FLHTCUI-XL1200R]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY

Love me some Vidalias! smile
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#1511319 --- 12/20/17 01:13 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
the government has been hacked and also large corporations

Because and endless parade of clueless 'teclodites' like yourself, continue to hired by them, THAT'S why.
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#1511347 --- 12/20/17 06:41 PM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
Because and endless parade of clueless 'teclodites' like yourself, continue to hired by them, THAT'S why.


double check your post
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#1511361 --- 12/20/17 07:55 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY

Double-check yourSELF.
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#1511572 --- 12/27/17 11:06 PM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
Double-check yourSELF.


all you need to do is re read your post

the errors should be obvious to you

hope you have a pleasant new year
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#1511855 --- 01/03/18 01:14 PM Re: Spectrum peeves customers [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
spectrum may have chnaged your digital box to show their 'info' channel when the tv is first turned on to update customers about the new box requirement

if you do not want the 'info' channel to come on every time you turn on the tv

press the 'settings' button on the remote
scroll to the right until you get to 'display'
choose 'power on channel'
press 'select'
then choose what channel you want the tv to be on when it is powered up
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#1512787 --- 01/28/18 04:45 PM Re: Spectrum peeves customers [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
have noticed that spectrum has eliminated some of the 'start over' features on some channels - without notice

they have also eliminated large amounts of 'on demand' shows that had an expiration date of 3,6 or even 9 months for the viewer to watch before it was removed - spectrum just removed them without notice

the guide has very limited information

continue to get error codes after the menu was reformatted about 6 months ago

their excuses are that the software needs to be updated

stop advertising how great your service is and use the money spent on lame commercials to fix the ongoing software problems

just about every other commercial is a lame spectrum commercial

call them and ask for a 'credit' to your account until the problems are fixed
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#1512793 --- 01/29/18 09:27 AM Re: Spectrum peeves customers [Re: bluezone]
DR. D Offline
Senior Member

Registered: 07/25/03
Posts: 6456
Loc: Waterloo/Seneca Falls/Junius/T...
I have 1 Cable box from them and have streaming media centers on the rest of my TV's.

My Spectrum cable box is constantly crashing, or has to be unplugged and restarted to be able to change channels.

The spectrum app is freezing randomly or not updating.

Just because that wasn't a kick in the pants Spectrum "updated" my router greatly reducing my speed..... because of my other issues.

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#1512796 --- 01/29/18 11:36 AM Re: Spectrum peeves customers [Re: DR. D]
SilverFox Offline
Senior Member

Registered: 11/19/00
Posts: 6481
Loc: Waterloo
When I decided to drop Spectrum I was having problems like yours with my cable box. The day I took it to the cable office in Geneva I told the lady that the box was not working properly. Her response "No problem. This unit is so old we will just scrap it anyway." How nice to know the equipment I had been paying top dollar for was so outdated and the new customers were getting new equipment at bargain prices.
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#1512798 --- 01/29/18 12:30 PM Re: Spectrum peeves customers [Re: DR. D]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: DR. D
My Spectrum cable box is constantly crashing, or has to be unplugged and restarted to be able to change channels.


every time it crashes call them up and make sure you speak with a customer rep

do not let the automated system reboot the box - connect to a spectrum rep

have the rep reboot the box from their location and then ask them for a credit for wasting your time for having to call in for the problems they refuse to fix

if people do not complain spectrum will continue to abuse their customers


Originally Posted By: DR. D
The spectrum app is freezing randomly or not updating.


not acceptable

Originally Posted By: DR. D
Just because that wasn't a kick in the pants Spectrum "updated" my router greatly reducing my speed..... because of my other issues.


so they could not correct your tv cable box situation so they slowed down your router thereby giving you even less for what you are paying for

have them reduce your monthly bill
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#1512799 --- 01/29/18 01:27 PM Re: Spectrum peeves customers [Re: SilverFox]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
The day I took it to the cable office in Geneva I told the lady that the box was not working properly. Her response "No problem. This unit is so old we will just scrap it anyway."


for current spectrum customers the best thing to do is call spectrum about every six months and have them mail you a new box

mail the old one back to them (use the box that the newer came in) with them paying the shipping costs

they have limited locations of their 'stores' in the area so let them mail it out to you - at their cost

or have a tech come out and install it but that will waste your time
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#1512805 --- 01/29/18 06:46 PM Re: Spectrum peeves customers [Re: bluezone]
DR. D Offline
Senior Member

Registered: 07/25/03
Posts: 6456
Loc: Waterloo/Seneca Falls/Junius/T...
Oh I also thought I would let you all know that with a filter on the pole that they can make your tv viewing normal again but they wont tell you that.

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#1512853 --- 01/31/18 08:31 AM Re: Spectrum peeves customers [Re: DR. D]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: DR. D
I would let you all know that with a filter on the pole that they can make your tv viewing normal again but they wont tell you that.


do they put the filter on there to control the improper signal level?
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#1512907 --- 02/02/18 07:19 AM Re: Spectrum peeves customers [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: SilverFox
My new bill came in at $19.99 phone and $64.48 internet

How can 100 mbps be the only thing available unless I get Spectrum bundle which would have only 60 mbps internet service?



individuals we know received an offer in the mail from spectrum

30 mbps for only $14.99

$5 more for home wifi

if your internet use does not require the 100 mbps that they 'forced' on to you then I would call spectrum and ask for the 30 mbps at $14.99

try it out for a month or two

if it fits yours needs at 30 mbps you will save $50 per month or $45 if you need home wifi with it
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"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1512915 --- 02/02/18 08:42 AM Re: Spectrum peeves customers [Re: bluezone]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: bluezone

individuals we know received an offer in the mail from spectrum

30 mbps for only $14.99

$5 more for home wifi

if it fits yours needs at 30 mbps you will save $50 per month or $45 if you need home wifi with it


the additional $5 for home wifi can be reduced

use your own wifi router

do not tell them you will use your own router or they will say you have to use theirs at the added cost
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#1512969 --- 02/03/18 01:11 PM Re: Spectrum peeves customers [Re: Lucinda Knotts]
DR. D Offline
Senior Member

Registered: 07/25/03
Posts: 6456
Loc: Waterloo/Seneca Falls/Junius/T...
Just when you thought Spectrum couldn't stoop to new lows they cut off Fox..... Until we all just up and cancel our cable service these low life bottom feeding bags of human excrement will continue to take away from us. The reps from Fox offered to continue the current deal in place and they just shut them off.

Fox has been pulled from Spectrum’s lineup in the Syracuse area.

Fox Syracuse, owned by Bristlecone Broadcasting, announced Friday evening that its TV channels, including WSYT Fox 68 (channels 8 and 1206) and WNYS My43 (MyNet channels 7 SD and 507 HD), are no longer available to Spectrum cable customers due to a contract dispute.

"We apologize for not being available on Spectrum cable. We offered to extend our current agreement, and Spectrum took us off the air unexpectedly. We are however still available over the air with an antennae," Fox Syracuse said in a statement.

http://fingerlakes1.com/2018/02/03/fox-tv-removed-from-spectrum-in-local-cable-dispute/


Edited by DR. D (02/03/18 01:12 PM)

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#1512979 --- 02/03/18 04:10 PM Re: Satellite v Cable TV [Re: Timbo]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY

You've all been warned:

Originally Posted By: Timbo

They're Criminals - Avoid Charter Spectrum like the Plague!!!

Consumer Affairs - Complaints and Reviews:
https://www.consumeraffairs.com/cable_tv/charter.html

Attorney General accuses Charter Spectrum of cheating millions:
http://www.zdnet.com/article/ny-attorney-general-accuses-charter-spectrum-of-cheating-millions/
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#1513099 --- 02/07/18 09:50 AM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo

You've all been warned:

Originally Posted By: Timbo

They're Criminals - Avoid Charter Spectrum like the Plague!!!

Consumer Affairs - Complaints and Reviews:
https://www.consumeraffairs.com/cable_tv/charter.html

Attorney General accuses Charter Spectrum of cheating millions:
http://www.zdnet.com/article/ny-attorney-general-accuses-charter-spectrum-of-cheating-millions/


enlighten us and tell us what company you have for your tv and internet service so they can switch
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#1513105 --- 02/07/18 03:16 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
enlighten us and tell us what company you have for your tv and internet service so they can switch

Gladly.

I use Verizon for my land line and internet at a consistent 22-24Mbps (20+ is full prosumer level) = $58 month w/fees and additional charges. I re-negotiate at least once a year.

When I get the urge to watch a greater selection (which is rarely), I use Apple TV and rotate between various streaming services at roughly $10 per month (unlimited) depending on available content. That's with five computers running. My TV is connected to an OLD MacBook Pro and I control the channels and settings all from the comfort of my recliner with the TV remote, an Apple Magic Mouse and Apple Wireless Keyboard. Easy-Peasy!

No buffering issues and not a single problem, bar the rare service update outage that might last an hour. Any security, operating system, application or media downloads I run during sleep hours.

I also have an old (but powerful) house antenna. I have no complaints.

Watch TV Online for FREE:
https://www.thebalance.com/watch-free-tv-online-1356655
https://www.cnet.com/how-to/how-to-watch-tv-online-for-free/

Guide to Streaming Video Services:
https://www.consumerreports.org/streamin...oginMethod=auto


You may now consider yourself enlightened.
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#1513113 --- 02/08/18 10:29 AM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
Gladly.

I use Verizon for my land line and internet...


thank you for the detailed information

hopefully people will realize that they have to try and 'unbundle' from one company to keep from be taken advantage of by that one company
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#1513115 --- 02/08/18 10:44 AM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
I also have an old (but powerful) house antenna. I have no complaints.


about how many channels are you able to get just with the antenna?
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#1513129 --- 02/08/18 12:41 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY

Around 25 channels with antenna alone, but I can get a couple hundred more for the cost of a single bottle of low- to mid-tier priced Finger Lakes Wine. Plus, the internet has literally THOUSANDS upon THOUSANDS of free news, arts, entertainment, culture, science, travel, sports and political sources all at the tips of their fingers. PBS doesn't air "Rick and Morty", but that channel (website) alone will keep the most hardcore info/entertainment junkie busy with the most diverse, high quality online content available.

Google is your friend.

Except for those who require their exclusive sports broadcasts or who must be up-to-date on the latest Game of Thrones episodes, etc, I can't imagine needing anything more. For those who do, they simply need to pony-up the dough for the privilege of watching "as it happens".

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#1513136 --- 02/08/18 08:47 PM Re: Satellite v Cable TV [Re: Lucinda Knotts]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY

The Best Video Streaming Services of 2018:

There's a wide world of streaming services beyond Netflix and Hulu. Which one(s) deserve your subscription dollars?

https://www.pcmag.com/article2/0,2817,2489103,00.asp
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#1513148 --- 02/09/18 09:55 AM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
Around 25 channels with antenna alone,


that is a reasonable amount of channels with a one time purchase of the antenna

have you ever tried the newer small digital antennas?
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#1513400 --- 02/24/18 02:55 PM Re: Spectrum peeves customers [Re: Timbo]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: Timbo
I use Verizon for my land line and internet at a consistent 22-24Mbps (20+ is full prosumer level) = $58 month w/fees and additional charges.


if your bill for phone is around $20 per month and the remainder is about $38 for internet it may be to your benefit to get the spectrum $14.99 internet at 30mbps thereby saving about $23 per month

also with a higher mbps of 30 compared to your current 20 mbps
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#1513405 --- 02/24/18 03:44 PM Re: Spectrum peeves customers [Re: bluezone]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
Originally Posted By: bluezone
Originally Posted By: Timbo
I use Verizon for my land line and internet at a consistent 22-24Mbps (20+ is full prosumer level) = $58 month w/fees and additional charges.


if your bill for phone is around $20 per month and the remainder is about $38 for internet it may be to your benefit to get the spectrum $14.99 internet at 30mbps thereby saving about $23 per month

also with a higher mbps of 30 compared to your current 20 mbps

Theoretically only.

I wouldn't do business with Spectrum for any reason. Just Google search "Angry Spectrum Customer".

I can easily afford my current payments. I simultaneously host three home servers, download dozens of Hi-Def movies a week, and run multiple beta-tests while developing my own online apps without so much as a hiccup. All this with only one desktop wired directly.

I could also buy a $200 Windows PC, but why in the world would I want to? There's simply no reason to swim in their toxic cesspools.
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#1513416 --- 02/25/18 04:04 PM Re: Spectrum peeves customers [Re: bluezone]
roadguy Offline
Senior Member

Registered: 02/28/02
Posts: 1833
Loc: here
Originally Posted By: bluezone
Originally Posted By: Timbo
I use Verizon for my land line and internet at a consistent 22-24Mbps (20+ is full prosumer level) = $58 month w/fees and additional charges.


if your bill for phone is around $20 per month and the remainder is about $38 for internet it may be to your benefit to get the spectrum $14.99 internet at 30mbps thereby saving about $23 per month



That $14.99 is not available to everyone. Families with at least one child who participates in the National School Lunch Program or Seniors who are 65 or older and receive Supplemental Security Income
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#1513792 --- 03/22/18 11:12 AM Re: Spectrum peeves customers [Re: roadguy]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
they do offer 30 mbps
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#1513793 --- 03/22/18 11:16 AM Re: Spectrum peeves customers [Re: roadguy]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
it seems their current excuse as to why the 'on-demand' features are not working 100% of the time is that it is a 'free feature'

since when?

they had to install their own software for the on-demand cuz twc owned the previous software and now they can not seem to get their version to work most of the time

too many error codes to have to contend with
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#1513941 --- 04/02/18 05:20 PM Re: Spectrum peeves customers [Re: Lucinda Knotts]
DR. D Offline
Senior Member

Registered: 07/25/03
Posts: 6456
Loc: Waterloo/Seneca Falls/Junius/T...
Well spectrum has spent the day with the buffering message appearing on my tv every 5-10 minutes...this is awesome.

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#1513947 --- 04/03/18 02:57 AM Re: Spectrum peeves customers [Re: DR. D]
Timbo Offline
Silver Member

Registered: 07/18/12
Posts: 14229
Loc: CNY
_________________________
Everyone's entitled to their own opinions, but not their own facts.

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#1514015 --- 04/06/18 07:43 AM Re: Spectrum peeves customers [Re: DR. D]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: DR. D
Well spectrum has spent the day with the buffering message appearing on my tv every 5-10 minutes...this is awesome.


call them and ask them for a credit
_________________________
"OUR COUNTRY IS IN MOURNING, A SOLDIER DIED TODAY."

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#1514266 --- 04/23/18 11:18 AM Re: Spectrum peeves customers [Re: DR. D]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
Originally Posted By: DR. D
Well spectrum has spent the day with the buffering message appearing on my tv every 5-10 minutes...this is awesome.


seems spectrum has just raised their rates

the notice states the price increases took effect 1/1/2018

a few months toooooo late for a rate increase 'notice'
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#1514398 --- 04/28/18 05:15 PM Re: Spectrum peeves customers [Re: DR. D]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 32437
Loc: USA
will another provider lead to lower prices?


Quote:
Golisano looking to buy high-speed internet provider Greenlight
13ABC WHAN • 4d
Irondequoit, N.Y. (WHAM) - Katelynn Benz is a busy mom of two who's looking to save money for her family by cutting the cord with her cable company. “We …
Golisano acquiring high-speed internet provider Greenlight ...
Democrat and Chronicle7 days ago

Apr 20, 2018 • High-speed internet provider Greenlight getting much-needed capital infusion for fiber network expansion thanks to deal with Tom Golisano
Tom Golisano acquiring Greenlight Networks - …
WROC-TV • 6 days ago

Apr 21, 2018 • Tom Golisano is joining the Greenlight Networks team.
Golisano looking to buy high-speed internet provider ...
13ABC WHAN • 4 days ago

Apr 24, 2018 • Local billionaire Tom Golisano is looking for the green light to buy Greenlight, the high-speed internet provider. (WHAM photo)
wgrz.com | Golisano seeks Greenlight firm of Rochester


Apr 22, 2018 • Golisano seeks Greenlight firm of Rochester. ... Difficult to find homes to buy in WNY. NEWS. Golisano seeks Greenlight firm of Rochester. NEWS.
Former Sabres owner Tom Golisano to acquire internet ...
vixc.com/former-sabres-owner-tom-golisano-to-acquire-internet-provider
High-speed internet provider Greenlight Networks, LLC of Rochester, whose efforts to expand its fiber optic network have been slow to gain speed, is about to get a boost from billionaire philanthropist Thomas Golisano.
Rochester Philanthropist Tom Golisano Acquiring Greenlight ...



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