I purchased mine on 2/22/13--it said it would automatically back up my computer when I connected it via the USB port on my computer.
Its a Western Digital external hard drive storage USB file backup and storage unit.
I think it did when I first tried it, but I do remember it said it couldn't open certain files in the OS part.
I don't know what to do and really would like a computer guru to look at it and tell me if I can safely dump a lot of stuff from my pc and safely put them back as I need them.
Can anyone do this? I am willing to pay for this if the charge isn't way too exorbitant.
Please send me a PM to my Facebook profile page--thanks
Facebook ID: 100000143931611