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#1384724 - 01/26/13 06:58 PM Need recommendation
zipdrive Offline
Member

Registered: 06/21/01
Posts: 240
Loc: Seneca Falls NY
Can anyone recommend a computer shop in or near SF where I can take my laptop for a virus scan and some other issues? Thanks.

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#1384950 - 01/27/13 11:23 PM Re: Need recommendation [Re: zipdrive]
Timbo Offline
Senior Member

Registered: 07/18/12
Posts: 9572
Loc: CNY

Don't know if they're still around, but...

http://local.yahoo.com/info-45980381-fin...eca+Falls%2C+NY
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#1384956 - 01/28/13 01:26 AM Re: Need recommendation [Re: Timbo]
Sallie Offline
Senior Member

Registered: 09/06/07
Posts: 668
Loc: NY
Save yourself some money and use Avast, Malwarebytes and Comodos anti virus scanners for free, also try CCleaner free which will clean up many problems that slow your computer down. All these programs are easy to use and have free versions.
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#1384971 - 01/28/13 09:20 AM Re: Need recommendation [Re: Timbo]
zipdrive Offline
Member

Registered: 06/21/01
Posts: 240
Loc: Seneca Falls NY
Do you have any experience with them? I saw them listed. May have to check it out.

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#1384972 - 01/28/13 09:22 AM Re: Need recommendation [Re: Sallie]
zipdrive Offline
Member

Registered: 06/21/01
Posts: 240
Loc: Seneca Falls NY
I have tried AVG, Malwarebytes, AdAware, and Spybot Search and Destroy, which cleaned up a lot, but the machine still wouldn't shut down. Also use CCleaner regularly. Decided to wipe it and start over. Still left with an unwanted shutdown issue.


Edited by zipdrive (01/28/13 09:23 AM)

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#1384976 - 01/28/13 09:48 AM Re: Need recommendation [Re: zipdrive]
RigaMortis Offline
Member

Registered: 07/11/12
Posts: 462
Loc: Seneca Falls
There is a computer store across the street or next to Ciccino's in Waterloo. Heard good things about the people there, I guess they know their stuff. I have never been there, I have a friend that does all that stuff for me. I would give them a call (315)539-3060 place is called Computique.
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#1385042 - 01/28/13 04:39 PM Re: Need recommendation [Re: RigaMortis]
Spanky Offline
Senior Member

Registered: 11/19/00
Posts: 1474
Loc: Seneca Falls NY Seneca
Thought they closed months ago. If not, they should.

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#1385114 - 01/28/13 08:17 PM Re: Need recommendation [Re: Spanky]
Sallie Offline
Senior Member

Registered: 09/06/07
Posts: 668
Loc: NY
I haven't heard very good things about them either. I do my own fixing. You're not shutting down most likely being caused by something still running in the background.Before shutting down,hit ctrl,alt,del & then start task manager,then click process.See what program is using a huge amount of memory.Then click it & then end process.See if you can shut down.If you look at my attachment,firefox is using alot of memory & if I tried to shut down while firefox was still open,I wouldn't shut down til firefox was closed. This is general information since you have not posted what brand or model. Also try this. Turn the computer off and then start it up. As the computer is booting tap the F8 key. You will get to a boot menu. Use your arrow keys and choose safe mode and press enter. This will start the computer in safe mode. Once windows loads try shutting down normally. If it shuts down normally in safe mode it is most likely a program or driver loading at startup causing the issue.


Edited by Sallie (01/28/13 08:20 PM)
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#1385134 - 01/28/13 11:01 PM Re: Need recommendation [Re: Sallie]
zipdrive Offline
Member

Registered: 06/21/01
Posts: 240
Loc: Seneca Falls NY
Thanks so much for the tips everyone. BTW...the phone number at Computique is not in service.

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#1385183 - 01/29/13 10:12 AM Re: Need recommendation [Re: zipdrive]
RigaMortis Offline
Member

Registered: 07/11/12
Posts: 462
Loc: Seneca Falls
Yeah they might have shut down, I have a friend who helps me fix and upgrade my computers. Sorry, I don't know of any other place around here.
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#1385258 - 01/29/13 06:11 PM Re: Need recommendation [Re: RigaMortis]
I did it! Offline
Senior Member

Registered: 06/26/12
Posts: 1960
Loc: West Coast 29 Palms
Dr."D" has the answers I use Staples,great job 100%
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#1385282 - 01/29/13 08:40 PM Re: Need recommendation [Re: I did it!]
RedSoloCup Offline
Member

Registered: 12/30/11
Posts: 48
Loc: NY
Just Google what ever your problem is and it will tell you how to fix it. I have done that many times and it has worked for me.

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#1385327 - 01/30/13 07:01 AM Re: Need recommendation [Re: RedSoloCup]
teedoff27 Offline
Senior Member

Registered: 10/11/11
Posts: 2268
Loc: S2Hphoto
I do not trust spotbot or the others. I only us CCleaner, Disk Defraggler, and Microsoft Essentials antivirus. All 3 are FREE and work like a charm on my WindowsXp emachines comp I bought from Wal*Mart for under $250 4+ years ago.

Also if you are using the newest version of Mozzila that can be 99% of your problem. I noticed significant lagging and freezing and googled it and low and behold it was the newest version of Mozilla causing it
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#1385344 - 01/30/13 11:37 AM Re: Need recommendation [Re: zipdrive]
evilducky Offline
Member

Registered: 01/28/10
Posts: 77
Loc: NY
Originally Posted By: zipdrive
I have tried AVG, Malwarebytes, AdAware, and Spybot Search and Destroy, which cleaned up a lot, but the machine still wouldn't shut down. Also use CCleaner regularly. Decided to wipe it and start over. Still left with an unwanted shutdown issue.


From what you said sounds more like a hardware issue than a software issue. You did the anti-virus stuff and even done a fresh install of windows or whatever operating system by wiping the hard drive and the problem is still there. Im guessing your having something failing, probably the motherboard from the sounds of it. Could be wrong though.

Could you give a little more details into what your actual shutdown issue is?

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#1385347 - 01/30/13 11:58 AM Re: Need recommendation [Re: evilducky]
Sallie Offline
Senior Member

Registered: 09/06/07
Posts: 668
Loc: NY
I was thinking a bios upgrade might be needed or even some of the driver too.
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#1386161 - 02/05/13 09:33 AM Re: Need recommendation [Re: Sallie]
zipdrive Offline
Member

Registered: 06/21/01
Posts: 240
Loc: Seneca Falls NY
Have you been doing anything about the problems with Java? The article in the D&C said to just disable it, but I know of at least a couple of sites that my wife and I use that need it. Java apparently has been under attach lately, and they are scrambling to keep it patched. Yesterday I downloaded Version 7 Update 13 and that seems to be OK. I wonder if the problems I had before I wiped my HD came through Java?

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#1386418 - 02/07/13 11:12 AM Re: Need recommendation [Re: zipdrive]
evilducky Offline
Member

Registered: 01/28/10
Posts: 77
Loc: NY
Possibly. They were having the problems with viruses. It still sounds like something is faulting hardware wise though because you stated that your still having the shutdown issue after you wiped your drive. Im guessing that the "Unwanted shutdown issue" is your laptop will just randomly shut down on you. Could be the power supply in it is going bad or the battery is going wacky or even the memory is starting to fail. Those are usually the 3 main hardware problems that cause a computer to do weird things. Refusing to shutdown though could be a virus thing though. Could of changed settings to keep your computer running so that it could seed itself out through your computer.

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#1386423 - 02/07/13 11:31 AM Re: Need recommendation [Re: evilducky]
bluezone Offline
Diamond Member

Registered: 12/19/04
Posts: 29512
Loc: USA
Originally Posted By: evilducky
Could be the power supply in it is going bad or the battery is going wacky


have you tried it with it plugged in?
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