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#1381160 - 01/06/13 10:19 AM
Blue screen-
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Aces_Up
Senior Member
Registered: 03/15/01
Posts: 6026
Loc: Seneca Fall's, NY
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This started to happen after I installed Diablo III to my "other" laptop, not the 1st laptop I tried it on. Running Windows7 on this one.
That seemed fine but it said a driver was out of date which I updated. After the 1st time I could not start up my laptop, it fixed itself to restore and removed the game which was fine with me. I did get a pop up saying I would have to remove some media file from a download I did. I did not do that because not sure how to. Now again when I start my laptop, I get a black/blue screen and then Windows tell's me that it failed to start up.(One day was fine starting up and the next, wouldn't. Did that so far 1 times) It fixes itself and in the process it takes out my wall paper and turns my Norton off. After Windows does it's thing, this is the pop up I get to show why it would not start.
Last line on this SS
Edited by Aces_Up (01/06/13 11:22 AM)
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#1381219 - 01/06/13 06:04 PM
Re: Blue screen-
[Re: Aces_Up]
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DR. D
Senior Member
Registered: 07/25/03
Posts: 5737
Loc: Waterloo/Seneca Falls/Junius/T...
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F8 after you power up and go into safe mode, run a regular windows system restore.
Go back a week or so. After your system is stable again let me know what make and model so I can just get you the core driver update itself.
That error is a driver install error if my memory serves me correct.
i am willing to bet a cup of T. Hortons coffee that it is Norton itself that is gumming up the driver install.
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#1381254 - 01/07/13 05:00 AM
Re: Blue screen-
[Re: Aces_Up]
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DR. D
Senior Member
Registered: 07/25/03
Posts: 5737
Loc: Waterloo/Seneca Falls/Junius/T...
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Are you sure thats HD 3000 and not HD 4000?
Anyways lets start with the obvious
http://www.csd.toshiba.com/cgi-bin/tais/...mily=1073768663
Go there and d/l (DownLoad) the 1st one on the list. Once its downloaded disable your antivirus for about 10-15 mins then install the driver you just downloaded.
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#1381276 - 01/07/13 10:36 AM
Re: Blue screen-
[Re: Aces_Up]
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DR. D
Senior Member
Registered: 07/25/03
Posts: 5737
Loc: Waterloo/Seneca Falls/Junius/T...
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Huh, i thought that generation of I5 was on the HD4000 chipset, well I learned something new today.
Anyway the driver you are using, isnt that far out of sequence. I would first run windows update and check if one of the optional downloads is the intel graphics driver. You have a newer driver installed than the one on Toshiba's site so ignore what I put above.
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#1381325 - 01/07/13 04:57 PM
Re: Blue screen-
[Re: Aces_Up]
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DR. D
Senior Member
Registered: 07/25/03
Posts: 5737
Loc: Waterloo/Seneca Falls/Junius/T...
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Yes everything but the Bing. I dont understand why they are pushing Bing desktop onto Win 7 users.... Its built in.
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