How to Reset Kindle Touch/ Kindle Fire
The Kindle touch and the Kindle FIre are great devices for you reading needs. However, there are time when it becomes unresponsive and freeze on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If the Kindle still has issues, then try the steps below on how to reset your Kindle touch. Please note that you may lose you data during the reset process, make sure you have made a backup of your files before proceding.
Hard and Soft Reset
Make sure the Kindle is turned ON.
Press the Power button for 20-30 seconds until it turns OFF.
Wait for it to reboot, if it doesn't press the power button to turn it ON.
Your kindle should be back to a responsive state.