I too still have no idea what it has to do with being/speaking Italian. Would the outcome be the same if they were puerto rican/ spanish speaking? A screw up can come in any color, any language, any age, any gender, any restaurant. So the focus should be on the screw up not the language the person speaks. I just think this is all nonsense and gobbldgoop. I'm done1!
IF I DON'T MIND, IT DON'T MATTER!!